About us
Our team for your digital post dispatchment
We digitalise the sending-out of your letters – easily, quickly and reliably. eBrief stands for future-centric business communication.
Our mission
The goals we have for eBrief
Design eBrief as a full-service portal
Developing the eBrief platform to be a full-service portal for business communication
Ensure efficiency and save time
Maximising efficiency and saving time for our customers thanks to simplified processes
Save costs
Providing affordable solutions for our customers
Provide user-friendliness
Creating a high level of convenience and user-friendliness
Comply with data protection regulations
Guaranteeing the secure transmission of sensitive data to comply with data protection regulations
Be sustainable
Supporting and encouraging sustainable actions and processes within our business dealings
Give first-class customer service
Ensuring first-class customer service call-centre-free, with personal advisory and fast reaction times of less than 48 hours.
What counts most
Our values
Honesty and transparency
To us, honesty means being open and transparent when it comes to the materials, technologies and production flows we use to produce electronic post.
We are open to receiving questions and feedback, and we strive to always act transparently towards our customers regarding the raw materials and the printing process we use, as well as the environmental impact of our work.
Honesty and transparency
To us, honesty means being open and transparent when it comes to the materials, technologies and production flows we use to produce electronic post.
We are open to receiving questions and feedback, and we strive to always act transparently towards our customers regarding the raw materials and the printing process we use, as well as the environmental impact of our work.
Sustainability
Acting in an environmentally friendly way is something that is dear to our heart. Together with First Climate, PIN AG supports climate protection projects worldwide.
Within the City of Berlin, we deliver post using electric vehicles – and for our customers, we offer climate-friendly recycled paper.
Sustainability
Acting in an environmentally friendly way is something that is dear to our heart. Together with First Climate, PIN AG supports climate protection projects worldwide.
Within the City of Berlin, we deliver post using electric vehicles – and for our customers, we offer climate-friendly recycled paper.
Convenient and easy
eBrief values being able to give our customers a comfortable and effortless experience that focuses on their needs.
The portal is designed to be intuitive and clear to understand. This enables our customers to configure their post to meet their individual requirements.
Convenient and easy
eBrief values being able to give our customers a comfortable and effortless experience that focuses on their needs.
The portal is designed to be intuitive and clear to understand. This enables our customers to configure their post to meet their individual requirements.
Quality and security
We strive to offer our customers the highest level of quality and security – leveraging the highest standards with proven certifications, including the ISO 9001 quality management standard.
To protect our customers’ data, we are committed to the EU General Data Protection Regulation (GDPR) and rely on our own datacentre as well as data transmission via servers based in Germany – all in line with the most modern encryption standards. These ensure our processes are efficient and effective, and that our customers always enjoy the best-possible quality.
Quality and security
We strive to offer our customers the highest level of quality and security – leveraging the highest standards with proven certifications, including the ISO 9001 quality management standard.
To protect our customers’ data, we are committed to the EU General Data Protection Regulation (GDPR) and rely on our own datacentre as well as data transmission via servers based in Germany – all in line with the most modern encryption standards. These ensure our processes are efficient and effective, and that our customers always enjoy the best-possible quality.
Our history
How it all began with eBrief
Powered by PIN AG, eBrief supports you in delivering your post as easily as possible and digitally. We, the employees of PIN AG, do this by taking care of the printing, folding, stamping and, of course, the dispatch of your post.
Since being founded in April of 1999, PIN AG has focused on making sure your post reaches its destination. The company started out with a team of just five – and today, is one of Europe’s largest private service providers, with approximately 1,300 employees.
The spectrum of services that PIN AG provides not only includes the core business of fetching daily post, preparing it at our own production site and then delivering it to the recipient – it also covers the areas of post room management, document and data stream logistics, and eBrief electronic post.
In 2010, eBrief was developed as a pioneering digital product, and in the years to follow expanded to become an own brand “powered by PIN AG” – thus ensuring PIN AG can offer customers an easy, fast option for digital postal dispatch. eBrief users save time as a result, and they profit from huge savings potential when it comes to the costs for dispatch and materials.
Since the launch of eBrief, dispatch numbers have been skyrocketing by up to 350% every year. With more than 7,000 customers, eBrief today is the fastest growing product within the PIN AG portfolio.
Udo Elst
Over 14 years of professional experience in sales and 3 years as Key Account Manager